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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick J

April 17, 2024

5  out of  5 rating by Rick J
"Joy Morse has been my State Farm Agent for many years! Joy and her office staff always provide professional care and work to be sure I have the best coverage at a reasonable cost. They insure my car and my home as well as provide supplemental health and life insurance. I highly recommend them!"
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Joshua Romanik

April 16, 2024

5  out of  5 rating by Joshua Romanik
"They have been my commercial and personal insurance provider for the last few years. Edwin Soler has been extremely helpful every time I have needed his assistance through the years. Friendly staff and great service!"
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Karen Deshommes

April 11, 2024

5  out of  5 rating by Karen Deshommes
"Charity Newton was AMAZING! She helped me throughout this entire process and was so professional and efficient. Thank you for everything!"
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Mohd Sazzad

April 9, 2024

5  out of  5 rating by Mohd Sazzad
"They are very good and professional. I am happy with their service."
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Dan TheMan

April 5, 2024

5  out of  5 rating by Dan TheMan
"As per usual, I was amazed at the attention to detail and overall customer service of the Joy Morse State Farm insurance agency. Charity is top notch. She made transferring coverage to my new vehicle easy and hassle free. Thank you State Farm"
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Sonia George

April 3, 2024

5  out of  5 rating by Sonia George
"Gracias por su servicio excelente;especialmente a Lianys Delgado por ser una persona atenta,,amigable y con un servicio eficaz y rápido.Gracias Joy Morse State Farm Insurance"
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Cathy Jacovelli

April 1, 2024

5  out of  5 rating by Cathy Jacovelli
"We went to Joy Morse State Farm initially for Homeowner's insurance and then ultimately gave them our car insurance as well. We consulted with Lisa Domine who was extremely helpful and knowledgeable. No pressure to bring the car insurance in but found them very competitive. She took a lot of time to explain different options we had for both Homeowner's and Car insurance. It's great to have someone now we can rely on with any questions or concerns. Great, friendly atmosphere. Highly recommend."
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Doug McCarthy

April 1, 2024

5  out of  5 rating by Doug McCarthy
"I just purchased a 2021 Jeep Wrangler and worked with Charity Newton who handled everything and made the whole process very easy."
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Dan

March 14, 2024

5  out of  5 rating by Dan
"Every time I deal with the Joy Morse State Farm office their customer support gets better and better. MacKenzie Mcdonald is no exception. She took care of my needs quickly, promptly and with a smile. She was extremely thorough which made me feel very comfortable and thankful that I found such great people. Thank you so much!"
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Peggi Kinsella

March 11, 2024

5  out of  5 rating by Peggi Kinsella
"Charity Newton gave me excellent service by phone this morning She was able to help me lower my insurance premium and start the paper work for another matter She also was able to get me an appointment with Joy"
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T C

March 7, 2024

5  out of  5 rating by T C
"Thank you Edwin T for taking care of all my insurance needs. Edwin is very patient and not pushy which was fantastic. He replied in a timely manner and was very informative. I now have auto, home and life all bundled up due to Edwin. I shopped around and compared the policies and I was given the best rates. I received great rates and was given a discount for bundling. Thank you Edwin for all you do!!"
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Skip Shook

March 1, 2024

5  out of  5 rating by Skip Shook
"My appointment was kept exactly on time I was not kept waiting. Friendly greetings as I entered made me feel right at home. I can't say enough about Lisa the fantastic team member, that young lady was outstanding. Caring intelligent and intuitive she led me through the process she is incredibly knowledgeable. I would recommend her highly."
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Psalm 101 (PSALM 101)

February 29, 2024

5  out of  5 rating by Psalm 101 (PSALM 101)
"We’ve been in business in Polk County, FL for 32 years. We recently were forced to change insurance companies due to the incompetence of our previous insurance company. After much searching, we finally decided on Joy Morse State Farm! Mainly because of the amazing experience we had with Edwin. He was extremely knowledgeable, informative, very professional & detailed! He made the transition smooth and painless! We highly recommend Joy Morse State Farm, ask for Edwin."
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Maria Garcia

February 27, 2024

5  out of  5 rating by Maria Garcia
"La representante Lianys tiene el mejor de los carácteres , dulzura,amabilidad ,respeto todo lo que necesita una persona que trabaja con público ,gracias mi niña eres puro amor."
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Court G

February 26, 2024

5  out of  5 rating by Court G
"Nothing but great things from Charity N. with State Farm. She’s quick, efficient, knowledgeable, kind, helpful. Just everything you may want you should go to her."
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Leaf Legend

February 22, 2024

1  out of  5 rating by Leaf Legend
"They will cancel you for using your roadside service. Even if your paying for it monthly"
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Ramiro Ortega

February 14, 2024

5  out of  5 rating by Ramiro Ortega
"Great service!"
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Lisa Ziaya-Livsey

February 13, 2024

5  out of  5 rating by Lisa Ziaya-Livsey
"I needed help twice with rock chip windshield claims and Lisa Domine was extremely helpful. We got call from glass company the same day. She was also very supportive when we had to remove a car and she helped us go over possible ways to keep costs down. Very pleasant."
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Tom G

January 31, 2024

5  out of  5 rating by Tom G
"I’ve had great dealings with charity newton at Joy Morse she’s been extremely helpful with any issue I had She’s always going the extra mile to assist u with any issues She is such a sweet heart and have great communication skills If u ever visit Joy Morse ask for charity"
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Gregory Bagent

January 26, 2024

5  out of  5 rating by Gregory Bagent
"Excellent service and very informative people."
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Ira Sherman

January 18, 2024

5  out of  5 rating by Ira Sherman
"Charity was friendly, helpful and very knowledgeable with helping me lower my auto insurance premium. Joy Morse is an excellent State Farm agency!! Call them and you'll be pleased with the outcome"
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Joshua

January 12, 2024

5  out of  5 rating by Joshua
"Very great with communication also understanding. Really check-up with you to keep you updated with changes or news. 10 out 10"
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Elizabeth Roberts

January 10, 2024

5  out of  5 rating by Elizabeth Roberts
"Charity was so very friendly and helpful. She answered every question I had and they were answered in a timely manner as well. I guess my application was started with another agent but that agent no longer works there so when it came across her desk she called and apologized for the inconvenience and got started on it right a way. She was super sweet and made sure I understood each step in the process. When I decide to add coverage for my children I will definitely be contacting her again for help. Awesome awesome job 👏👏👏"
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nikki sherry

January 9, 2024

5  out of  5 rating by nikki sherry
"Quick responses and help to get our trailer insured!!!!!!"
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Katie Moye

January 4, 2024

5  out of  5 rating by Katie Moye
"I've been a state farm customer for many years. I had the pleasure of speaking with Edwin today and he was very helpful. He made everything go smoothly and even offered to help me in the future with a matter. I can not thank him enough!"